Shipping

Once your order leaves my possession, I have no power or control over the speed by which the carrier delivers your items. In the event orders are delayed, or misdelivered, your first initial remedy should be to contact the
carrier. All orders will be shipped to the shipping address listed in the order. If you made a mistake and the shipping label was already created the customer is obligated to pay for a second corrected label.
If that does not result in a suitable resolution, and given that tracked packages are covered by postal insurance, I will file a claim for reimbursement with the carrier on your behalf. I cannot offer refunds or replacement items due to carrier problems.
By ordering from Nina`s Pure Bliss you acknowledge and agree to these terms.